The Nigerian Electricity Regulatory Commission has inaugurated an electricity complaints forum office in Port Harcourt, Rivers State.
NERC said the forum would sit and resolve disputes, as well as listen to complaints of electricity consumers in and around the Port Harcourt electricity distribution zone.
The Commissioner, Government and Consumer Affairs, NERC, Mr. Abba Ibrahim, said the zone covers Rivers, Cross Rivers, Delta, Akwa Ibom and Bayelsa states.
He described the initiative as a very significant exercise in the transformation agenda of the President as well as in the power sector reform in Nigeria.
Ibrahim said, “We are witnessing a very important milestone in electricity service in Nigeria that we have never witnessed before. Our priority is to have disputes and complaints addressed at the customer care units of the electricity distribution companies across the nation.
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